DELIVERY & SHIPPING

Q: WHICH COUNTRIES DO YOU SHIP TO?
For retail purchases, we only ship to Malaysia & Singapore at the moment.

Q: WHAT ARE THE SHIPPING CHARGES?
All shipping charges will be calculated automatically at the Checkout based on your total order amount and your shipping address. 
For Peninsular Malaysia, the postage fee imposed would be RM8, whereas for East Malaysia, the postage fee would be RM16. 
However, We do offer FREE SHIPPING for Peninsular Malaysia with single receipt above RM200 whereas East Malaysia is entitled for FREE SHIPPING above RM300 in a single receipt.
As for Singapore, shipping fee is RM39 for purchase RM599 or below, FREE SHIPPING is eligible for purchase above RM600 in a single receipt.

Q: WHICH COURIER COMPANY DO YOU USE?
We use various courier services to ensure your parcels arrive at the fastest speed. Tracking numbers will be provided to you in your email inbox registered once your order is ready to be shipped!

Q: WHEN WILL I RECEIVE MY PARCEL?
All orders will be processed and delivered within 3 working days except for carts which contain pre-order items. We will contact you if there is a delay in the processing of your order. For pre-order items, your order will take at least 14-21 days to fulfill as stated in the product page prior to adding to cart.

Q: WHERE CAN I FIND MY TRACKING NUMBER?
You will receive an email into your inbox with the tracking number and tracking URL after your order has been confirmed and processed.